“My sump pump was randomly running, and I had requested a technician to evaluate what the problem was. Two techs arrived at my home and I showed them to the sump pump. One sat on the floor (he was morbidly obese and perspiring) during the entire time, while the other proceeded to inspect the unit with a flashlight. I informed them that the unit would cycle for about 1 minute then shut-off. It cycled twice in their presence, and they proceeded to give me a detailed explanation citing that the battery was low, and needed to be replaced, but other wise THE SUMP PUMP WAS OPERATIONAL. I informed them that I had the unit since 2019 (with no issues) and now it was not functioning normally. I again asked was the unit operational and they both reiterated that it was OK. I remitted $95.00 as a service fee per our agreement. After they left I immediately called another service to assess the sump pump. This technician unplugged it, running it through another outlet, ran water through the system, and performed a physical inspection with a flashlight. He stated that after running water through the system IT WAS NOT OPERATIONAL OR FUNCTIONAL AND NEEDED TO BE REPLACED! I had the sump pump replaced the next day. I strongly urge others to not consider this company for plumbing services due to their egregious lack of efficiency, and their lackadaisical approach to evaluating plumbing issues.”
“Came out quickly and Installed water heater within an hour”
“Nothing but positive from beginning to end of visit. Tom and Joe were very polite and personable. They asked the necessary questions to address the issue/concern, and went straight to work and got the task completed. Great job guys, would definitely use them again if needed. 😊”
“If I could give zero stars, I would! I would NOT recommend using you guys to anyone. You are way over priced and not transparent with pricing. They quoted us $2500 for this BIG job that was going to take all day and might not even be completed. We paid half down at the estimate and when they came to service they did less than 3 hours of work. They apparently do not charge by the hour or offer itemized billing and would not provide any information in regards to the cost when questioned. I have since received other quotes and could have gotten this job done for way less. Save you self $1000 on the job and go elsewhere!”
Caitlin, I’m sorry to hear you are frustrated with the service you received. We put in a lot of effort behind the scenes to make sure we are as efficient as possible on site having materials sorted before we arrive, as well as sending additional labor in an effort to restore your home to normalcy as quickly as possible. Thank you for your feedback and for providing the opportunity to address your concerns.
“We recently had a very stubborn issue with sewer line blockage which necessitated a number of return trips from Young.
However, on the final response, two plumbing techs (Tom and Joe) determined the unique cause of the blockage and were successful in restoring the system to full function. Since my wife just had surgery it was critical for a solution for this problem was found ASAP. While the other techs worked hard to solve this problem hats off to Tom and Joe!”
“James showed up on time, asked questions and explained everything he was going to do. He is very pleasant , professional and gives excellent orientation.James has done other plumbing work in my house in the past and I will request him again for future services. Thank you James. S.M.”
“Joshua and James were friendly and professional. Highly recommend”
Thank you, Cynthia! We’re glad to hear you had a great experience, and we’ll be sure to share your kind words with Joshua and James.
“Same day response. Justin was very knowledgeable, explained options clearly. No high pressure. He was friendly, pleasant, understood my concerns and efficient. Got the job done, explained results and left no mess. I'm pleased. Thank you.”
“I called for emergency service , James was at my house within one hour. Upon arrival, he asked about the problem, he listened and answered any and all questions. James is very knowledgeable, professional ,calm and pleasant. All replaced items are functioning properly. I highly recommend Young Plumbing for all plumbing related services and I will request James to came back to my home for future services. Thank you James, no more water on Basemet.floor S.M”